Guided Meditations

Abundant Health Meditation

Self-love Meditation

Field Clearance Meditation

Ascension Meditation

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Meditation Testimonials

The most powerful meditation I’ve ever done. Amazing healing energies came through.   I feel like I’ve released in the first sitting some of the reasons I got breast cancer.   Namaste

Lynne

I have been listening to the Self-Love Meditation over and over again for the past week. It definitely touches me to the core of my being. I have begun to realize how much I don’t love myself due to lots of trauma early on in my life. However, with this meditation, I have seen that it is possible to live in the present moment and be released from the negative feelings & emotions of my past. It is possible to really love my self from my soul. I can now release the disconnection feelings I previously held onto. This has paved the way for me to have an openness with my therapist as never before. I am now working through issues where previously I was stuck in shame & guilt to the point that I was unable to have a meaningful dialogue with her. Now things are coming to the surface where I can face my deepest fears & be released from them. Thanks so much for making this available to me!

Sue

“What a blessing you are to me! This meditation is helping me to release deep seated emotional pain from utero on. To be trapped in sorrow for so many years and not have the tools to heal is truly crucifying. I cannot thank you enough for sharing your gifts with those like myself longing to become whole and complete. God’s blessings on you and yours!”

Linda M

Niki thank you so much for the self love meditation.

I've always felt I’ve lived my life ‘on the outside looking in’ at others and their groups!! Having had a childhood where I was very tearful and hated being left at school, understandably, I had no friends. Listening to your beautiful beautiful meditation, it was a complete eye opener to me that it wasn’t my fault I had been like that. I naturally turned it all around when I arrived at secondary school but oh my goodness, what a first 11 years!! Thank you Niki. I find all this Emotional experience analysis so much more exciting and interesting that nutritional therapy. Very kind regards.

Warmest Wishes Christine

“I just wish to tell you that your meditation exercise is very extraordinarily unique.  I had tried other meditation exercises, but I am not sure what is the special ingredient/s or recipes which made your meditation so special, that I find my brain longs to go back to that parasympathetic state when I listen to your meditations.  As a result, suddenly I have self-awareness that my brain has always been in a state of fight, flee and freeze, so I need to retrain my neural connections to be calm, grounded and mindful of who I am, by constantly visualise and re-direct my brain to that calm and restful state when I listen to your meditations.I just wish to say thank you to you Niki for so generously sharing your meditations to help people to grow out of their traumatic neural states.“

HC

“And especially, I want to say thank you for your meditation. I’ve long appreciated how useful (essential?) meditation is in healing, but I have struggled so much with it. So, I haven’t ever given up on the idea of using meditation, and I thought I would try yours just to see how it went. Anyway, I’ve now been using your meditation every day for the past 10 days and I love it. Finally, it’s something I can actually sit through, and I can feel things shifting. I’m so grateful.”

Katie D

Bonjour Niki,

Thanks again for the opportunity to tap in to the field of self worth and inner peace through your meditation sessions. I’m beginning to understand the word ‘serenity’ now. Bless you.

Neil W

Thank you Niki and team for these most gracious and wondrous gifts. These offerings are invaluable.Continue the wonderful healing work that you do. Namaste.

Celia S

Excellent, I love- love- love this meditation!!!

Thank you so much – Dee

A WORLD of sincere heartfelt thanks! I LOVE your Self-Love meditation. Your gifts here are very special and truly appreciated MORE than you will ever know! I’ve already experienced a lot of benefit from it.  BLESSINGS to you for the fine & exceptional work you are doing and contributing to the healing of the planet.

Tricia H

I love both of these so much!!!!

Thank you 

Donna P

Niki, I absolutely love you and your information and material you cover and especially I have found your speaking voice to be so helpful in my adapting to guided meditation Thank you so much for being you 

Rob H

Thank you so much Niki. They are fantastic meditations and I did not want to be without them, so double gratitude.  Kind wishes Veronica 

Hello Niki,

Thank you for the gifts of you meditations. I love them

Denise V

Beautifully done and served as a welcome release.

Amy S

Dear Niki,

Right now I am so full of gratitude for the beautiful words and perfectly gentle angelic music of your meditation. My body had quite a visceral response from deep within my physical self..and it was so healing. Tears gently flowed out and upward.  Instinctively I curled up with one hand on my shoulder and my other arm around my torso. Your gentle voice guided me to go very deep…lots of connections to this lifetime healed profoundly when my tiny child knew for certain I did nothing wrong.

More healing will come each day.

I AM eternally greatful!

Debbie K

I have had the opportunity now to do both of your meditations for the last few days! Thanks again for giving them to folks like me!! I sincerely found them to be the best that I have encountered thus far in my journey. Hope to work more with you at the next offering of your class.

All the best,

Michael T

Thank you for the meditations.

I listen for short intervals,  then pause in silence to absorb and reflect.

I like that the voice is quieter than the music.

David K

Very soothing. I feel better about myself.

Judine

Amazing meditation!

Gela R

This is a powerful meditation that deeply resonates with my state of being. It feels good to be re-connecting with my Soul / divine self. I can feel the healing power and will continue to listen Thank you.

Joe

These Meditations are wonderful thank you

Sophia A

Hi Niki,

This meditation is powerful, I often feel sadness and cry when I’m listening…

Thanks a lot

Patrizia V

The self love meditation already helped me! With Realising That I do have an active inner critic!!! I always said to my OHC practitioner, Gemma, that I can’t hear my inner critic so the STOP process is not relevant For me and always used EFT for emotions but now I can see that when I’m upset by people -(the words used or actions then get translated) and my inner critic uses this and keep upsetting me!  and no matter how much EFT I have done it hasn’t cleared in a year. Now I know why!!

THANK YOU for your meditation for this realisation!!

All the best,

Anett

Niki–I am so grateful for the valuable information and guided meditations you have gifted us.  Thank you, thank you.  Many blessings to you and all you hold dear.

Martha

You are the best!  So many thanks for the enormous contribution you have made to my life. I so appreciate your wisdom, your heart and soul, and your voice and guided  meditations that are the first that have ever resonated with me…..and I needed them dearly.  I will try to listen to the two you have offered here,  every day for several months.  Will you put new ones on your website as you create them?  I will keep checking…..

Thanks for your response.

Warmly,

Abbie C

Loved your meditations and am doing the self love one daily already this last week…it brought out a huge emotional release which let me know how powerful they are. Now I believe I am experiencing physical detox symptoms that you describe in your last video..??

Denise S

Niki,  MANY, MANY THANKS FOR THIS MUSIC AND YOUR GREAT MEDITATION.  MUCH APPRECIATED, Anita G

And thanks a lot for meditations. I’ve been into meditation for many years and your meditations really surprised me with their depth and effectiveness.

Thank you so much. And I’m really amazed how timely your info reached me.

warm regards,

Arifa J

thank you for being a beacon of hope for everyone who is searching for their second chance at optimal health and wellness.  I truly appreciate your passion and commitment. With gratitude,

Sina

I have been following your work for quite a while now and am learning so much

and am very moved indeed.

Michael T

A few months ago I downloaded the selfcare meditation, listen to it very evening for a month and half and stopped. After the second masterclass I start listening again. Just this week one morning I had the feeling , I am safe. I never before realize that I was always feeling unsafe, I like to keep people at an arm’s lenght distance.

Just this week I realize what was the underlying reason.

At age 14/15 there some inappropriate touching by some one close to me. I trusted him.

It changed my whole world and thinking.

You can’t imaging how wonderfull I feel. But thank very much., I have no idea how sound works but it helped me

Kindest regards

Irene T

I particularly appreciate the meditations,  as an old sound technician (“professional damage”) with sound quality control experience, that your voice is superb, the music beautiful, the brain entrainment beats great. Very best wishes and kind regards,

Maria

Your two meditations are amazing, I do both every day and I am putting everything I have learned so far into practice.  I watch all your webinars and take copious notes.  The info has helped me a lot and I very much look forward to learning more.  Thank you once again, your hard work and passion on behalf of helping others is very much appreciated.  The light in me sees the light in you.  

Emma.

Thanks for this.  I feel safer stronger wiser lighter and more protected.

I found it very insightful and healing and look forward to listening to it again and again.

Meera 

I cried hard throughout the second half of this meditation. Felt overwhelmed at how hard I’d pushed myself for 52 years. And how ill I’ve become. I hope I can continue to listen to this every day and hopefully learn to love myself.

Thanks Very much for this.

Sundial

I am a yoga and meditation teacher and have a history of developmental trauma and recent events have amped up the fatigue, body aches and low mood. I did this meditation for the first time today and it was a beautiful, anchoring tool. Thank you. I felt refreshed and re-connected back to myself more than I have in a long time.

Saya

“I am nearly 80 and have been searching for the road home for many years.  This recording has brought me hope and touched me deeply. Thank you.“

Lusa

“Good morning Nikki, Thank you for your self love download and for how to deal with Emotional detox, I have listened to self love 6 times and this morning it left me in tears and needing a hug (which are not allowed right now – covid).“

Ann

“Just wanted to say deep gratitude for self love meditation. Already helped me a lot.  Just coming out of horrendous terrifying episode of complex trauma due to deep abuse all my childhood from birth onwards in all ways.  Feel a difference after listening to it only twice.“

Veronica

I slept so well after listening to this meditation before bed! You have such a lovely voice Niki

Lucie

Really enjoyed this meditation and will listen every day.  Brought to mind past experiences which I think have affected my whole life and I am  now 68 and struggling with cfs/fibromyalgia……

Look forward to further information and help.

Veronica

Just wanted to say deep gratitude for self love meditation. Already helped me a lot.  Just coming out of horrendous terrifying episode of complex trauma due to deep abuse all my childhood from birth onwards in all ways.  Feel a difference after listening to it only twice

Ann

Good morning Nikki, Thank you for your self love download and for how to deal with Emotional detox, I have listened to self love 6 times and this morning it left me in tears and needing a hug (which are not allowed right now -covid).

I love the meditation. It draws me to it effortlessly. Thank you Nikki. You are 

Ruby  

So, this is what I experienced:

Strong activation of my heart chakra – I feel a huge amount of pressure in the chakra area.  Then, I had this weird sensation of tingling that started in my toes and went right up through my body.  That was followed by really strong pains in my heart (like I was trying to release something) and then tears.  Woke up in the middle of the night with massive itching (always a sign for me of detoxification) and had to take 2 lots of liver supplements to take it down.  Was awake most of the night.  When I woke up this morning, I was exhausted and felt like I had been on the drink all night.  Needed coffee all morning just to keep me going.  And then it came to me what I had released…………….guilt and shame.  Clearly a lot of it!!

Jan C

I’ve started doing your meditations twice a day as you suggested….and yes the effects do seem cumulative even in that short time.

Came out in spots on my face yesterday (and I rarely get spots), their location of which appears to correlate with the detox organs on the facial reflexology map. Last night’s self-love meditation was super-powerful and activated first my heart chakra, then my throat chakra then my solar plexus and sacral chakras.  And then all I could taste was salt again.  Today, there is some stuck energy in my throat and chest – feels like something that I need to get off my chest.  On my run this morning, it was clear to me that I was releasing rejection fears.  That was the first day that I did them both.

At this rate, I should be fully healed by the end of the month, haha!

Jan C

I was doing the Field Grounding Meditation today, my mother popped in to speak (that’s a first).  I had to tell her to wait until I’d finished the meditation before I would speak to her.  Is that what it’s going to be like?

About 2 weeks before Christmas, my family and I were at a “St Nick Fun Run”.

This is where we as a community all gathered at a local school to run a race (No racing for me. I walked a short bit ;)!, and raise money for children who need tuition assistance for school.

While we were all standing around waiting for the “race” to begin, I was talking to several people. As I was listening to the conversation—- out of nowhere— I instantly felt connected to everything and everyone. It was as if people were talking, but I didn’t hear all the details of their words. I just felt great LOVE for everyone and everything- and that we were all connected. I felt compelled to pray over everyone there and send out blessings.  All my senses were heightened as I felt a high vibration of sorts, and time stood still in this very spiritual moment.

And then, after a few seconds, it was over. It was very quick. And then I was simply back to talking to everyone and meeting families and their children.

Maybe this is the “soul connection“ Niki talks about in her meditations?

Courtney

Thank you so much for sending me this precious meditation link to me. I did my meditation today with your calming and gentle and truly loved it. It came on a day, I felt sad when I woke up as it was raining and gloomy, and I had to put jacket again on after a nice long summer!

I love the variety of music you chose! I specially enjoyed very much when you were talking about gratitude and healing different parts of our body. I just couldn’t stop my tears coming down, don’t know why!!

Nira

I love the meditation!

Tarin

Also after and during the field clearance meditation I had a dry cough like I had something to get out of me, at the same time felt pains in my abdomen like I needed to birth something or push something out of me. I don’t think it’s out yet, but it’s been loosened….

Janine

Thank you Niki 

I truly believe in what you are saying as last March, I felt an overwhelming amount of love flow through my body as I was Meditating and I felt I had let go of something and my Body is getting stronger as the days go by 

I now use your Guided Meditation everyday to further my Healing. I am grateful and indebted to you for your guided Meditation 

Dave

Very powerful meditation. I appreciate the extra 10 min of just music

Gratiano

Excellent, I love- love- love this meditation!!!

Thank you so much – Dee

I have been following your work for quite a while now and am learning so much

and am very moved indeed.

Michael T

“Really enjoyed this meditation and will listen every day.  Brought to mind past experiences which I think have affected my whole life and I am  now 68 and struggling with cfs/fibromyalgia……Look forward to further information and help..“

Wendy

I have discovered that my whole life has been devoted to removing the blocks to the truth of mySelf.  Thank you for your good work and the meditation as it is supporting me, past, present, future through this time of uncertainty.  I am safe.  I am Beloved.  I am Blessed.  I am Whole.  May all beings realize likewise in this time of transcendence.

Mary 

I just wish to say thank you to you Niki for so generously sharing your meditations to help people to grow out of their traumatic neural states.

Wendy

Good morning Nikki, Thank you for your self love download and for how to deal with Emotional detox, I have listened to self love 6 times and this morning it left me in tears and needing a hug.

That was incredible. That was the very first time I felt deeply connected to my soul. I balled my eyes out, it was really powerful. Thank you

Andrew

What a transcendent meditation. I just finished the meditation and cannot describe the peace that I feel. Every cell in my body felt alive. I have never experienced anything like this. I have been practicing Buddhism for over 10 years and never had an experience like this. My soul connected to every part of my being with this radiant white light. Thank you so much.

Patricia

I was doing the Field Grounding Meditation today, my mother popped in to speak (that’s a first).  I had to tell her to wait until I’d finished the meditation before I would speak to her.  Is that what it’s going to be like?

I am loving getting in touch with so much depth in my body, mind & soul. This meditation was very deep for me. I feel very heavy (it’s late here in New Zealand) Looking forward to a cleansing sleep.

I can feel a dramatic shift already & I’ve only been working through the first level for three days.

Will be interesting where I end up

Julie S

I’ve been listening to one of your meditations the last few weeks, and have rather surprised myself at how I’ve been drawn to it! I only listened to maybe 30 seconds of it, but it made me feel very peculiar. It felt like it affected my heart rhythm, and I felt really quite unwell for a while afterwards, and had a rough night. I had the same reaction to one of the youtube healing music links when I tried that out recently, so I’m guessing it’s the same sound?

It’s clearly very powerful!! I just wonder if it’s too powerful for me right now? Or if there are certain frequencies that aren’t suited to some people? Or if I should try 30 seconds every now and then, when I can pluck up the courage?! What do you think?

Kate

I like all 3 of your meditations. They are powerfull their own way. I choose to do one of them nearly every day.

When I did the Field Clearance one the first few times I felt more pain was going through my body especially my legs. Now I feel that some of my stuck emotions started to release.

I have 2 horses and I sometimes like to just be around them. So I thought I could do the meditations in the field where they are.

I lie down in the field surrounded by trees, just me and my horses (Who are usually eating grass) and nobody else. After few times it seems that they join me in my meditating now. Standing close to me with their heads down looking relaxed.

Your meditations are very powerfull. What it does to my emotions and energy my horses can sense it. It would not surprise me if they were releasing some of their stuck emotions too

Thank you very much for all your work

Kind regards

Sandra

Beautiful I feel like I’m smiling all over im in gratitude

Tracey

J’adore la field clearance méditation..je l’ai faite déjà plusieurs x, et cela m’avait fait bcp de bien.

Bon week-end.

Ria

Thank you so much for these meditations it’s very interesting I believe this can help a lot of people around the world I love it

Amadou

 I am a clinical psychologist. I am trained in EFT and Matrix and work with a lot of clients with health conditions. As I mentioned I have been recommending the self love meditation to some of my clients who are open and who I feel might benefit I have had good feedback so far and feel like it helps us traverse the resistance of the conscious mind and gets them back into their bodies and emotions and helps our work together when they can do it regularly. On a strange aside here, I have been doing the self love myself each evening when i go to bed, mostly i fall asleep with it on. I am noticing more frustration, resentment and rage come up during the day which i am mindful of (and try not to intellectualise –my main defense mech). I also had a strange experience sunday morning when having a lie in but i just thought about popping in the field clearing meditation and then i got a strong vibration in my solar plexus, it was like i had a vibrator in there, it was so strong and it gave me a big shock. I took it as a good sign and i am really looking forward to receiving my sonic slider and crystal as i am excited to see what happens there when i do the sound therapy.

Michele S

Thank you. I love the meditation. I cried during the first time. Am feeling very nourished after listening.

Karen Mann

Thanks very much for this meditation, Nicki, it was excellent and very moving.

Linda L

Thank you so very much for this guided meditation.  I was actually in the middle of an AFIB bout and it stopped within the 30 minutes of the meditation.  You are a Godsend…..

Lori

I have listened to the Self-love Meditation for the last three nights and love the way it relaxes me and gets me ready for sleep (not to mention the psychological benefits)

Kristin

Your email was perfectly on time…WOW! Dealing with emotional detox was magnificent. The meditations have been very healing. I have committed daily to get still and absorb the healing. I am very greatful for your guidance and support in this endeavor.  You are indeed a blessing in my life.

Greatfully,

Debbie K

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Privacy Policy

This Privacy Policy sets out how we, Integral Health Limited, collect, store and use information about you when you use or interact with our website, nikiskye.com (our website) and where we otherwise obtain or collect information about you. This Privacy Policy is effective 12th May 2019.

Contents

  • Summary
  • Our details
  • When you visit our website
  • When you use our website
  • Marketing communications
  • Information obtained from third parties
  • Disclosure and additional uses of your information
  • How long we retain your information
  • How we secure your information
  • Transfers of your information outside the European Economic Area
  • Your rights in relation to your information
  • Changes to our Privacy Policy
  • Children’s Privacy

Summary

This section summarises how we obtain, store and use information about you. It is intended to provide a very general overview only. It is not complete in and of itself and it must be read in conjunction with the corresponding full sections of this Privacy Policy.

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Our details

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The Abundant Energy Expert is the trading name for Integral Health Limited.

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When you visit our website

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We record customer-facing phone calls for training and customer service purposes.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)

Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

Post

If you contact us by post, we will collect any information you provide to us in any postal communications you send us.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)

Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

When you use our website

We collect and use information from individuals who interact with particular features of our website in accordance with this section and the section entitled Disclosure and additional uses of your information.

Social Media Tools

We have a wide range of social media tools to be able to use on our website.  These tools include (but not limited to); Sharing, Likes, comments and submitting content both on and off our website. By using these tools, you are providing your consent to store and use the submitted data whether personal information or general information both on and off our website.

Legal basis for processing: your consent (Article 6(1)(a) of the General Data Protection Regulation). Consent: you give your consent to us storing and using submitted content using the steps described above.

We may also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications’.

Information you submit may be stored both inside and outside the European Economic Area on our servers as well as third-party servers such as Facebook.

For further information about the safeguards used when your information is transferred outside the European Economic Area.

When you place an order

When you place an order with us, you will be transferred to our third-party provider who will collect and use information from individuals who place an order with us in accordance with this section and the section entitled Disclosure and additional uses of your information.

We use Infusionsoft to store and process your orders and their Privacy policy can be found here https://keap.com/legal/privacy-policy

Information collected when you place an order

Mandatory information

When you place an order for goods or services, we collect your name, email address, billing address.

If you do not provide this information, you will not be able to purchase goods or services from us or enter into a contract with us.

Legal basis for processing: compliance with a legal obligation (Article 6(1)(c) of the General Data Protection Regulation).

Legal obligation: we have a legal obligation to issue you with an invoice for the goods and services you purchase from us where you are VAT registered and we require the mandatory information collected by our checkout form for this purpose. We also have a legal obligation to keep accounting records, including records of transactions

Additional information 

We can also collect additional information from you, such as your phone number, full name, address etc.

We use this information to manage and improve your customer experience with us.

We will also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications’.

If you do not supply the additional information requested at checkout, you will not be able to complete your order as we will not have the correct level of information to adequately manage your account.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: The ability to provide adequate customer service and management of your customer account.

Processing your payment

After you place an order you will need to make payment for the goods or services you have ordered. In order to process your payment we use both PayPal and WePay, a third party payment processor provided by InfusionSoft.

Your payment will be processed by on of the above providers, who collect, use and process your information, including payment information, in accordance with their privacy policies.

You can access PayPal’s privacy policy via the following link: https://www.paypal.com/en/webapps/mpp/ua/privacy-full

You can access WePay’s privacy policy via the following link : https://go.wepay.com/privacy-policy

Transfer and storage of your information 

In providing Card Services, your personal data will be transferred outside the EEA.

For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.

Legal basis for processing: necessary to perform a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: to fulfil your contractual obligation to pay for the goods or services you have ordered from us.

Marketing communications

Our content, goods and services

When signing up for content, registering on our website or making a payment, we will use the information you provide in order to contact you regarding related content, products and services.

We will continue to send you marketing communications in relation to similar goods and services if you do not opt out from receiving them.

You can opt-out from receiving marketing communications at any time by emailing [email protected]

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: Sharing relevant, timely and industry-specific information on related business services, in order to assist your organisation, grow.

Third party goods and services

In addition to receiving information about our products and services, you can opt in to receiving marketing communications from us in relation third party goods and services by email by ticking a box indicating that you would like to receive such communications.

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).

Consent: you give your consent to us sending you information about third party goods and services by signing up to receive such information in accordance with the steps described above.

Transfer and storage of your information 

Information for marketing campaigns will be stored outside the European Economic Area on our third-party mailing list provider’s servers in the United States.

For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.

Use of tracking in emails 

We use technologies such as tracking pixels (small graphic files) and tracked links in the emails we send to allow us to assess the level of engagement our emails receive by measuring information such as the delivery rates, open rates, click through rates and content engagement that our emails achieve.

Information obtained from third parties

This section sets out how we obtain or collect information about you from third parties.

Information received from third parties

We can often receive information about you from third parties. The third parties from which we receive information about you can include partner events within the marketing industry and other organisations that we have a professional affiliation with.

It is also possible that third parties with whom we have had no prior contact may provide us with information about you.

Information we obtain from third parties will generally be your name and contact details but will include any additional information about you which they provide to us.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: where a third party has passed on information about you to us (such as your name and email address) in order for us to provide services to you, we will process your information in order to take steps at your request to enter into a contract with you and perform a contract with you (as the case may be).

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).

Consent: where you have asked that a third party to share information about you with us and the purpose of sharing that information is not related to the performance of a contract or services by us to you, we will process your information on the basis of your consent, which you give by asking the third party in question to pass on your information to us.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: where a third party has shared information about you with us and you have not consented to the sharing of that information, we will have a legitimate interest in processing that information in certain circumstances.

For example, we would have a legitimate interest in processing your information to perform our obligations under a sub-contract with the third party, where the third party has the main contract with you. Our legitimate interest is the performance of our obligations under our sub-contract.

Similarly, third parties may pass on information about you to us if you have infringed or potentially infringed any of our legal rights. In this case, we will have a legitimate interest in processing that information to investigate and pursue any such potential infringement.

Information obtained by us from third parties

In certain circumstances (for example, to verify the information we hold about you or obtain missing information we require to provide you with a service) we will obtain information about you from certain publicly accessible sources, both EU and non-EU, such as Companies House, online customer databases, business directories, media publications, social media, and websites (including your own website if you have one.

In certain circumstances will also obtain information about you from private sources, both EU and non-EU, such as marketing data services.

We will continue to send you marketing communications in relation to similar goods and services if you do not opt out from receiving them.

You can opt-out from receiving marketing communications at any time by emailing [email protected]

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: Sharing relevant, timely and industry-specific information on related business services.

Where we receive information about you in error

If we receive information about you from a third party in error and/or we do not have a legal basis for processing that information, we will delete your information.

Disclosure and additional uses of your information

This section sets out the circumstances in which will disclose information about you to third parties and any additional purposes for which we use your information.

Disclosure of your information to service providers

We use a number of third parties to provide us with services which are necessary to run our business or to assist us with running our business

These include the following: Internet services, IT service providers and web developers.

Our third-party service providers are located both inside and outside of the European Economic Area.

Your information will be shared with these service providers where necessary to provide you with the service you have requested, whether that is accessing our website or ordering goods and services from us.

We do not display the identities of our service providers publicly by name for security and competitive reasons. If you would like further information about the identities of our service providers, however, please contact us directly by email and we will provide you with such information where you have a legitimate reason for requesting it (where we have shared your information with such service providers, for example).

Legal basis for processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest relied on: where we share your information with these third parties in a context other than where is necessary to perform a contract (or take steps at your request to do so), we will share your information with such third parties in order to allow us to run and manage our business efficiently.

Legal basis for processing: necessary to perform a contract and/or to take steps at your request prior to entering into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: we may need to share information with our service providers to enable us to perform our obligations under that contract or to take the steps you have requested before we enter into a contract with you.

Disclosure and use of your information for legal reasons

Indicating possible criminal acts or threats to public security to a competent authority

If we suspect that criminal or potential criminal conduct has been occurred, we will in certain circumstances need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that we fraud or a cyber-crime has been committed or if we receive threats or malicious communications towards us or third parties.

We will generally only need to process your information for this purpose if you were involved or affected by such an incident in some way.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: preventing crime or suspected criminal activity (such as fraud).

In connection with the enforcement or potential enforcement our legal rights

We will use your information in connection with the enforcement or potential enforcement of our legal rights, including, for example, sharing information with debt collection agencies if you do not pay amounts owed to us when you are contractually obliged to do so. Our legal rights may be contractual (where we have entered into a contract with you) or non-contractual (such as legal rights that we have under copyright law or tort law).

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: enforcing our legal rights and taking steps to enforce our legal rights.

In connection with a legal or potential legal dispute or proceedings

We may need to use your information if we are involved in a dispute with you or a third party for example, either to resolve the dispute or as part of any mediation, arbitration or court resolution or similar process.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): resolving disputes and potential disputes.

How long we retain your information

This section sets out how long we retain your information. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.

Retention periods

Server log information: we retain information on our server logs for 3 months.

Order information: when you place an order for goods and services, we retain that information for seven years following the end of the financial year in which you placed your order, in accordance with our legal obligation to keep records for tax purposes.

Correspondence and enquiries: when you make an enquiry or correspond with us for any reason, whether by email or via our contact form or by phone, we will retain your information for as long as it takes to respond to and resolve your enquiry, and for 36 further month(s), after which point we will archive your information.

Newsletter: we retain the information you used to sign up for our newsletter for as long as you remain subscribed (i.e. you do not unsubscribe).

Membership: we retain the information you used to sign up for our memberships for as long as you remain subscribed (i.e. you do not unsubscribe).

Criteria for determining retention periods

In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:

  • the purpose(s) and use of your information both now and in the future (such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future);
  • whether we have any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant law or regulation);
  • whether we have any legal basis to continue to process your information (such as your consent);
  • how valuable your information is (both now and in the future);
  • any relevant agreed industry practices on how long information should be retained;
  • the levels of risk, cost and liability involved with us continuing to hold the information;
  • how hard it is to ensure that the information can be kept up to date and accurate; and
  • any relevant surrounding circumstances (such as the nature and status of our relationship with you).

How we secure your information

We take appropriate technical and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss or destruction, including:

  • only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible;
  • using secure servers to store your information;
  • verifying the identity of any individual who requests access to information prior to granting them access to information;
  • using Secure Sockets Layer (SSL) software to encrypt any payment transactions you make on or via our website;
  • only transferring your information via closed system or encrypted data transfers;

Transmission of information to us by email

Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk.

We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

Transfers of your information outside the European Economic Area

Your information may be transferred and stored outside the European Economic Area (EEA) in the circumstances set out earlier in this policy.

We will also transfer your information outside the EEA or to an international organisation in order to comply with legal obligations to which we are subject (compliance with a court order, for example). Where we are required to do so, we will ensure appropriate safeguards and protections are in place.

Your rights in relation to your information

Subject to certain limitations on certain rights, you have the following rights in relation to your information, which you can exercise by writing to the data controller using the details provided at the top of this policy.

  • to request access to your information and information related to our use and processing of your information;
  • to request the correction or deletion of your information;
  • to request that we restrict our use of your information;
  • to receive information which you have provided to us in a structured, commonly used and machine-readable format (e.g. a CSV file) and the right to have that information transferred to another data controller (including a third-party data controller);
  • to object to the processing of your information for certain purposes (for further information, see the section below entitled Your right to object to the processing of your information for certain purposes); and
  • to withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent.

In accordance with Article 77 of the General Data Protection Regulation, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the General Data Protection Regulation.

Further information on your rights in relation to your personal data as an individual

You can find out further information about your rights, as well as information on any limitations which apply to those rights, by reading the underlying legislation contained in Articles 12 to 22 and 34 of the General Data Protection Regulation, which is available here:http://ec.europa.eu/justice/data-protection/reform/files/regulation_oj_en.pdf

Verifying your identity where you request access to your information

Where you request access to your information, we are required by law to use all reasonable measures to verify your identity before doing so.

These measures are designed to protect your information and to reduce the risk of identity fraud, identity theft or general unauthorised access to your information.

How we verify your identity

Where we possess appropriate information about you on file, we will attempt to verify your identity using that information.

If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your information.

We will be able to confirm the precise information we require to verify your identity in your specific circumstances if and when you make such a request.

Your right to object

You have the following rights in relation to your information, which you may exercise in the same way as you may exercise by writing to the data controller using the details provided at the top of this policy.

  • to object to us using or processing your information where we use or process it in order
  • to carry out a task in the public interest or for our legitimate interests, including ‘profiling’ (i.e. analysing or predicting your behaviour based on your information) based on any of these purposes; and
  • to object to us using or processing your information for direct marketing purposes (including any profiling we engage in that is related to such direct marketing).

You may also exercise your right to object to us using or processing your information for direct marketing purposes by:

  • clicking the unsubscribe link contained at the bottom of any marketing email we send to you and following the instructions which appear in your browser following your clicking on that link;
  • sending an email to [email protected]       , asking that we stop sending you marketing communications or by including the words “OPT OUT”.

Sensitive Personal Information

‘Sensitive personal information’ is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural person’s sex life or sexual orientation.

Our website does not allow you to register any ‘Sensitive Information’, however if we ask for this, you will be considered to have explicitly consented to us processing that sensitive personal information under Article 9(2)(a) of the General Data Protection Regulation.

Changes to our Privacy Policy

We update and amend our Privacy Policy from time to time.

Minor changes to our Privacy Policy 

Where we make minor changes to our Privacy Policy, we will update our Privacy Policy with a new effective date stated at the beginning of it. Our processing of your information will be governed by the practices set out in that new version of the Privacy Policy from its effective date onwards.

Major changes to our Privacy Policy or the purposes for which we process your information 

Where we make major changes to our Privacy Policy or intend to use your information for a new purpose or a different purpose than the purposes for which we originally collected it, we will notify you by email (where possible) or by posting a notice on our website.

We will provide you with the information about the change in question and the purpose and any other relevant information before we use your information for that new purpose.

Wherever required, we will obtain your prior consent before using your information for a purpose that is different from the purposes for which we originally collected it.

Children’s Privacy

Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the internet. We do not knowingly contact or collect information from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18.

It is possible that we could receive information pertaining to persons under the age of 18 by the fraud or deception of a third party. If we are notified of this, as soon as we verify the information, we will, where required by law to do so, immediately obtain the appropriate parental consent to use that information or, if we are unable to obtain such parental consent, we will delete the information from our servers. If you would like to notify us of our receipt of information about persons under the age of 18, please do so by contacting us by using the details at the top of this policy.